Non-billable time entries in Clio allow you to track activities that you do not wish to charge your client for or to appear on the client invoice or bill.
The sections in this article are:
Setting up your non-billable code in WiseTime
Your non-billable code from Clio can be set up as a corresponding Activity Type in WiseTime, which means that any time that is posted with this activity code will end up in Clio with the non-billable checkbox already ticked. To find out more about how to create non-billable activity codes within Clio, and how these work, check out Clio's support article.
You will first need to have your non-billable code set up in Clio:
- Go to Activities - Manage Categories
- Add a new category called 'non-billable' or similar. Note that the actual name does not matter and is for your reference only.
To set up the non-billable code in WiseTime:
- Go to Team Settings and scroll down to Activity Types
- Next click on the settings cog next to the connection in the Connections section.
- Add the non-billable activity type to the property table. Again, the name used must match the name given to the category in Clio. Hit the enter key after typing in the category name.
Note: This field is a comma-separated list, so you could enter multiple activity codes to show as non-billable, such as "Non-Billable, Marketing" which would make these two Time Entry Categories work as non-billable ones.
Now your non-billable activity type is set up. Every time you post activity with this code to Clio, it will show up in your Clio account with the non-billable checkbox checked.
Clio Non-Billable/Flat Rate Matters
- The matter is set as non-billable (via matter's billing preference)
- The matter is set as billable and the billing method is either one of "Flat rate" or "Contingency fee"
- Navigate to a matter and click on the 'Edit Matter' button
- Click on the Billing preference link
WiseTime will review the preference selected for that matter from when the posted time is transferred from WiseTime to Clio to no if need to be set as non-billable.
For any support questions, don't hesitate to contact us at support@wisetime.com
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